Terms of service

Terms of Service

Shur Thing Solutions LLC

Welcome to Shur Thing Solutions LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, digital products, or educational content, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Services Provided

Shur Thing Solutions LLC provides credit education, credit repair services, and do-it-yourself (DIY) digital products designed to help consumers better understand, manage, and improve their credit profiles.

Our services may include:

  • Credit repair assistance

  • Credit education and financial literacy resources

  • DIY eBooks and digital tools

  • Use of third-party platforms (e.g., dispute management software)

  • Educational content shared via social media platforms such as YouTube, TikTok, Instagram, and Facebook

We do not represent credit bureaus, lenders, or government agencies.

2. Client Responsibilities

To ensure effective service delivery, you agree to the following:

Accurate Information

You must provide complete, truthful, and accurate personal and financial information. Providing false or misleading information may result in service delays or termination.

Timely Cooperation

You may be required to sign documents, complete forms, or submit supporting materials. Failure to do so in a timely manner may impact your results.

Credit Monitoring

If credit monitoring is required or recommended, you are solely responsible for enrolling in and canceling such services. Shur Thing Solutions LLC does not manage or cancel credit monitoring accounts on your behalf.

3. Payments for Credit Repair Services

Credit repair services are billed on a month-to-month basis (minus the audit fee). You may cancel your subscription at any time. Cancellation requests must be submitted prior to the next billing cycle to avoid additional charges.

4. Refunds and Cancellations

4a. Credit Repair Services

Shur Thing Solutions LLC does not guarantee specific results, score increases, or timelines. Credit files may be modified, updated, or deleted in accordance with the Fair Credit Reporting Act (FCRA), and outcomes vary based on individual circumstances.

Because we do not control credit bureaus or creditors, results are not guaranteed. Refunds are not provided for services already rendered.

4b. DIY eBooks & Digital Products

All DIY eBooks and digital products are delivered electronically upon purchase.

  • No physical products will be shipped

  • All digital sales are final

  • No refunds, exchanges, or cancellations are available once access has been granted

By completing your purchase, you acknowledge and accept these terms.

5. Website & Social Media Use

By using our website or engaging with our social platforms, you agree to:

  • Act respectfully and refrain from abusive, defamatory, or harmful conduct

  • Avoid attempting to hack, disrupt, or damage our website or systems

  • Follow all applicable laws and platform guidelines

We reserve the right to remove content or restrict access for violations.

6. Privacy

We collect personal information such as your name, contact details, and payment information solely to provide our services. Your information is protected and will never be sold.

For full details, please review our Privacy Policy.

7. No Guarantees

Credit repair is a process not an overnight solution. Negative credit did not occur instantly, and improvements take time. We do not guarantee:

  • Score increases

  • Deletions

  • Specific timelines or outcomes

Individual results vary.

8. Dispute Resolution

If you experience an issue or concern, please contact us directly. We are committed to resolving disputes professionally and in good faith before any further action is taken.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

If you have questions about these Terms or our services, please contact us directly. By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing Shur Thing Solutions LLC.